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Support Survey

This survey will only take 1 to 2 minutes to complete. We appreciate you taking the time to submit your opinions and comments to us.

Please complete the following survey and then click SUBMIT at the bottom of the page.

Personal Information:

Name

City

State/Province

Zip/Postal Code

Country

E-mail

On average, how often do you use our Tech Support team?

Once or twice a week
2 - 3 times/month
Once a month
Once every 3 months
Less than 2 times a year

With regard to your specific support issue (if any), how would you rate the response time of the help desk?

Excellent
Good
Satisfactory
Fair
Poor
I have no specific issues to comment on

With regard to your specific support issue (if any), please rate the technician's willingness to resolve your issue.

Tech Name:

Excellent
Good
Satisfactory
Fair
Poor
I have no specific issues to comment on

Overall, how satisfied were you with our Tech Support?

Extremely satisfied
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
Don't know

Any additional comments?

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